All levels of The Grove Theatre are fully accessible via a lift, with wheelchair accessible seats in both the Stalls and Circle. Please advise the Box Office when booking if you require a wheelchair accessible seat as some seats may require escorted access by a member of theatre staff. Please note that the accessible seating areas are not suitable for mobility scooters. If you have an exceptionally large and/or specialist wheelchair, please contact our Box Office for guidance on the best seating areas we can offer you.
BLUE BADGE HOLDERS
parking is immediately to the rear of the theatre’s Stage Door, with a gently sloping access path to the front of the theatre building.
WHEELCHAIR TRANSFER SERVICE
the theatre has a number of wheelchairs that are available so that our staff can assist you getting from the car park to a suitable seat for performances (but cannot be used as a seat during the performance). Please contact the Box Office to book a wheelchair transfer/suitable seat for any performance.
INFRA RED SYSTEM
an infra-red system for the accessibility hearing loop operates in the auditorium. The equipment to enable you to use this service is available from the Box Office prior to the performance.
GUIDE & HEARING DOGS
your guide or hearing dog is welcome: please advise the Box Office at time of booking.
Access Information
We currently do not offer online bookings for our accessible seating. Patrons are encouraged to book tickets in person or through our box offices.
Please contact the venue/s box office either by telephone, email or in person to discuss your access requirements. Customers looking to book access tickets and who require a Personal Assistant / Essential Companion must provide documentation and Photo ID to confirm eligibility. This also applies to Carers booking on behalf of someone else.
To book Essential Companion tickets please provide:
- Nimbus Disability / Credibility Access Card with the +1 symbol
OR
- Register for a Access Card: Making access easy
- More info Nimbus Disability: Innovation for an accessible future
Personal Assistant/Essential companion tickets or discounts are only available to those paying for a full price adult ticket. These do not apply to those accompanying children under 16 who are not permitted in our venues without an accompanying adult
